Privacy Policy
đź”’ Privacy Policy
Effective Date: 2025-06-24
This privacy policy applies to the mobile and web application Namma Cart (hereinafter referred to as the "Application") developed and operated by Namma Cart ("we", "us", or "Service Provider") as a commercial service.
Your privacy is important to us. This Privacy Policy explains what data we collect, how we use it, and your rights regarding that data.
By using the Application, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
a. Information You Provide
When you use the Application, we may collect personal information such as:
Name
Phone number
Email address
Delivery address
Payment details (secured through third-party gateways)
Other voluntarily submitted data (e.g., customer feedback)
This information is collected when:
You register or place an order
You contact support or submit feedback
You use location-based or payment features
b. Location Information
We do not collect precise real-time location by default. However, if the Application requires delivery tracking or location-based services (e.g., showing nearby vendors), you may be asked to grant location access. This is optional and controlled by your device permissions.
2. How We Use Your Information
We use the collected data to:
Provide and improve the Application’s features
Process your orders and deliver services
Communicate updates, offers, and service-related notices
Personalize your app experience
Ensure app functionality, analytics, and troubleshooting
We do not sell or rent your personal information to third parties.
3. Sharing of Information
Your data may be shared only in the following cases:
With trusted third-party service providers (e.g., payment gateways, delivery partners, analytics tools), strictly for operational purposes
When required by law enforcement or legal process
To protect the rights, safety, or property of Namma Cart, its users, or the public
All partners are required to uphold appropriate confidentiality and data protection standards.
4. Third-Party Services
The Application uses the following third-party services that may collect data:
Google Play Services
Payment Gateway Providers (Razorpay)
5. Data Security
We implement industry-standard safeguards (encryption, firewalls, limited access) to protect your personal information. However, no system can guarantee 100% security. You are responsible for maintaining the confidentiality of your login credentials.
6. Data Retention
We retain your user-provided data for as long as your account is active or needed for business/legal purposes.
Automatically collected data is stored for up to 24 months unless legally required to retain it longer.
You may request deletion of your account and data by emailing us at selva@namma-cart.com.
7. Your Rights
As a user, you have the right to:
Access and review your personal data
Correct any incorrect or outdated information
Request data deletion (subject to order and legal constraints)
Withdraw consent (e.g., for marketing)
To exercise these rights, contact us at the email provided below.
8. Children’s Privacy
This Application is not intended for users under the age of 13. We do not knowingly collect personal data from children. If you are a parent/guardian and believe your child has submitted personal information, please contact us so we can remove it.
9. Opt-Out Options
You can stop all data collection by:
Uninstalling the app from your device
Disabling permissions (location, notifications, etc.) via your device settings
Contacting us to deactivate your account and erase your data
10. Updates to This Privacy Policy
We may update this Privacy Policy periodically. You are advised to review this page regularly. Changes will be posted in this section and are effective upon posting.
11. Contact Us
If you have any questions, complaints, or requests related to this Privacy Policy or how we handle your data, please contact us:
Name: Namma Cart
Email: selva@namma-cart.com
Support Hours: Monday to Saturday, 9:00 AM – 6:00 PM